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Open Job Positions

Software Developer (52919087)

EKHP is seeking candidates for a Software Developer position. This position is 100% remote until staff is allowed to return to work in Austin, Texas. A Bachelor's Degree is required, as well as a face-to-face interview or video interview.

Brief Job Description:
• Designs, codes and modifies complex computer programs, subroutines, triggers, stored procedures, objects, classes and scripts using C#, ASP.net, and Oracle Database. Performs necessary testing of assigned programs, including the generation of test data, writing test scripts/execution sequences, examining test results, debugging detected errors, etc. Uses current software development methods/techniques and established development standards (which include programming standards, documentation standards and testing standards) to ensure the quality and maintainability of applications. Participates in code reviews to ensure compliance with development standards and system/business requirements. (35%)
• Works with trainers, technical support staff, network specialists and contract staff to perform modifications and/or updates to existing systems or to implement new systems. Identifies, investigates and resolves production problems. This may include analyzing problems, coding, testing, implementing and training of other technical staff and/or customers. (25%)
• Analyzes requirements for new applications/enhancements to be implemented in the division. (10%)
• Works with a software development team. Communicates with other team members to coordinate development efforts. Provides development status to the team leader or project manager. (20%)
• Assists in the development and maintenance of systems documentation. (10%)

Senior Mobility IT Support Specialist (DAG2105)

Brief Job Description:
• Communicates accurate and useful status updates
• Conduct research on software and hardware products and technology
• Performs advanced and escalated end-to-end technical support of field technologies utilizing industry best practices
• Performs systematic analysis for identifying and diagnosing faults and determining root causes
• Performs advanced system administration functions
• Tickets – IT target response/resolve times
• Touch base with each customer group daily
• Performs complex hardware, software, and applications support and preventative maintenance
• Ensure software updates (lifecycle management) and perform timely patching with minimal end-user disruption
• Review vulnerability reports, remedy non-compliance and note exceptions
• Test technologies per documented test plans (and develop not-yet-created test plans)
• Perform or coordinate timely hardware repairs, coordinating with IT business, vendors
• Manage/provision/reclaim equipment, spares, etc. per COA/AE policies and processes
• Update asset management system with inventory and asset changes per policy/process/training
• Coordinate with CTM Wireless to ensure timely service to AE business teams
• Participation in after hours on-call rotation

Instructional Designer (DAG2104)

• This specialist will gather, analyze, translate and compose technical information into clear, readable materials.

• Design and produce a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into instructor based and computer-based courses to be used by technical and non-technical personnel.

• The curriculum developed will include process documentation, instruction and guides for use by technical support staff as well as end users.

• Training development and delivery will include on-site and web-based training courses covering any number of software solutions.

• Creating engaging learning activities and compelling course content.

• Working with subject matter experts and identifying target audience’s training needs.

• Applying tested instructional design theories, practice and methods.

• Provide exercises and activities that enhance the learning process.

• Create supporting material/media (audio, video, simulations, etc).

• Decide on the criteria used to judge learner’s performance and develop assessment instruments.

• Maintain project documentation and course folders.

• State instructional end goals and create content that matches them.

• Visualize instructional graphics, the user interface and the finished product.

• Conduct instructional research and analysis on learners and contexts.